iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are shipped directly from our US fulfillment centers, located in California, Illinois, and Pennsylvania, and internationally, in South Korea and Hong Kong.
General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your customs office to see if you can import the items, and if any additional licenses or permits are needed.
Customs Information
Effective January 1st 2020, the Norwegian government will remove the 350NOK Value Added Tax (VAT) and duty exemption for food items. All orders containing consumable products may be subject to VAT, duties, and other customs clearance fees. The customer is responsible for paying the taxes, duties, and any clearance fees. These taxes, duties, and fees are imposed upon imports, so goods ordered before January 1st can also be levied if they are cleared after January 1st 2020.
Examples of food items are foods, sweets, soft drinks, supplements, and anything else that can be consumed by humans. VAT rate ranges from 15% to 25% on most iHerb products. Custom duties and special taxes vary depending on the product. For example, supplements are subject to VAT at the rate of 15% and customs duties of 31.71 NOK/kg. There may also be additional special taxes. Examples of products subject to special taxes are chocolates and soft drinks.
For information about customs, import duties, etc., visit:
Toll Customs
Lovdata – Regulations About Drug Regulations
Lovdata – Regulations About Food/Dietary Supplements
Shipping
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
Restrictions
At iHerb, we respect the rules and regulations of each government and do our best to block prohibited products from our site. However, the regulations can change frequently, and therefore we strongly recommend customers conduct due diligence to ensure the products that you are importing are permitted in your country. See also iHerb’s Terms of Use.
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